ALL CANCELLATIONS MUST BE SENT VIA EMAIL
TOURING & CAMPING PITCHES, PODS, SHEPHERDS HUT & GYPSY WAGON
If you wish to cancel your booking, and it is more than 10 days before arrival, we will refund your payment minus a non-refundable deposit of £40 (if less was paid for the stay e.g 1 night stays, no refund is applicable)
However, as long as there has been notice given, we may allow customers to move their booking to a different date within the season.
STATIC CARAVAN RENTAL
If you wish to cancel your booking and it is more than 10 days before arrival, we will refund your payment minus a 50% non-refundable deposit.
However, as long as there has been notice given, we may allow customers to move their booking to a different date within the season.
BUYING A HOLIDAY HOME
When a Customer decides to purchase a Holiday Home, we ask for a deposit of 10% (as a minimum) of the overall cost to secure the sale – this deposit is non-refundable.
It is always recommended that customers have valid travel insurance against which any compensation can be claimed.